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Home Tour Checklist

Retirement Home Tour Checklist

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Their responsibility to you

The goal of each visit to a retirement home is to build a clear and complete understanding of:

  • The location and the suites available

  • Amenities, programs and services

  • Policies that may affect you (e.g. pets, visitors, oxygen therapies, medical monitoring)

  • The “feel” and personality of the residence

  • The cost, pricing options and what’s included

Questions to ask during a visit:

  • Ask residents about their experiences

  • Ask for residents’ family testimonials

  • Ask what happens if there are health changes

  • Ask for samples of admission paperwork, menus, activity calendars, and newsletters

  • Ask to go beyond the suite and common areas, and see the kitchen if possible

  • Ask to see less travelled areas to ensure they are clean and well-maintained

Next Steps

Find a residence and book a visit, preferably one that includes a full tour, a complimentary meal in the dining room, an appointment with the general manager, and time to talk with staff and residents.