Donna Holwell Legacy Award

Donna’s contribution to the Retirement Home sector is a shining example of her passion for seniors housing demonstrated by her countless volunteer hours and activities. Her commitment was made both locally in her hometown of Orangeville and on a broader scale through her Ontario Retirement Communities Association (ORCA) Board, Ontario Seniors Secretariat and Retirement Home Regulatory Authority (RHRA) committee work.

Donna was always the first to raise her hand when an opportunity arose to ensure seniors continue to have choice, autonomy and quality of life. Donna’s legacy will remind us that she was truly an extraordinary person.

Past honourees are Debbie Doherty from Debbie Doherty Enterprises Inc. (2017) and Millie Christie from Verve Senior Living (2018).

Millie Christie, 2018

Millie has been a leader, an influencer and a passionate supporter of the retirement living sector in Ontario for over 25 years. She has experience in both Operations and Human Resources through her leadership at Verve Senior Living/Diversicare, giving her great insight into the detailed day-to-day workings of different retirement residences, the sector and, most importantly, the people who work and live in retirement homes.

In collaboration with other leaders in the sector, Millie has applied her knowledge of what the sector needs to thrive and better serve seniors to positively shape the future retirement living environment in Ontario.   She served several terms as President of the ORCA Board of Directors covering:

• amendments to the Assessment Act classifying retirement homes as residential;
• development and introduction of the Retirement Homes Act (RHA);
• improvements to fire safety through changes to the Fire & Building Codes;
• and the new Building Code classification for retirement homes.

She currently serves as a Board member of the Retirement Home Regulatory Authority (RHRA), bringing an operator’s voice and perspective to the table and in earlier years, was a VP of Education on the ORCA Board of Directors and member of the Standards Committee.

At Verve Senior Living/Diversicare, Millie is responsible for Human Resources & Labour Relations, leading a talented team dedicated to ensuring that their passionate staff live and breathe the company’s promise of delivering inspired senior living every single day.

Debbie Doherty, 2017

Debbie has made significant contributions to ORCA and the sector through her leadership at Lifestyles Retirement Communities, Specialty Care Inc. and Sienna Senior Living, her involvement on the ORCA Board of Directors, and her many years as a volunteer member of ORCA committees.

In 1996, as Chair of the Standards Committee, Debbie spearheaded the introduction of the ORCA standards and guided the implementation process, during which all members of ORCA were required to obtain accreditation.

During round table discussions while the Retirement Homes Act (RHA) was in development, Debbie was a key contributor to recognizing that, with regulations approaching, ORCA must move from 254 standards to essential operating standards that all homes could meet. The standards were then streamlined to 79.

These mandatory standards were key for both ORCA and the entire sector in many ways, including:

• Enriching our knowledge and reputation as a sector;
• Earning recognition by government and an invitation to the table when developing provincial regulations;
• Preparing ORCA Members to implement and manage those regulations; and
• Creating public awareness that an ORCA certificate in the lobby is a mark of distinction.

Through the accreditation program, homes were prepared for the incoming regulations and the ORCA standards were recognized in the development of the RHA regulations.

Debbie chaired the Stakeholder Advisory Board of the Retirement Homes Regulatory Authority (RHRA)for a full term of 6 years and continues to work with operators to assist them with a variety of operational areas including meeting compliance, restructuring and redevelopment, risk management and operational reviews.