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The ORCA Commercial Partner of the Year Award


Submission deadline: July 27, 2025

ABOUT THE AWARD

The ORCA Commercial Partner of the Year Award recognizes an exceptional Commercial Partner who has gone above and beyond in their contributions to ORCA Operator Member communities. This award celebrates a partner whose products, services, or initiatives have significantly enhanced the quality of life for residents and/or have provided outstanding support to retirement community operations.

NOMINATION CRITERIA

Nominations for this award must come from ORCA Operator Members and should demonstrate how the Commercial Partner has excelled in one or more of the following areas:

INNOVATION & IMPACT

Introduced groundbreaking products or services that significantly enhance resident quality of life, health or safety. Revolutionized retirement home operations or engagement strategies, creating measurable benefits for retirement home staff or residents.

EXCEPTIONAL CUSTOMER SERVICE

Extended their influence beyond standard service delivery to create meaningful and lasting impacts for both staff and residents. Delivered unparalleled customer service and support to ORCA member communities, consistently exceeding expectations.

EXCELLENCE IN PRODUCTS OR SERVICE

Provided high-quality solutions that deliver exemplary value and enhance the efficiency/effectiveness of retirement community operations or significantly enhance resident quality of life, health, or safety.

COLLABORATION & COMMITMENT

Exemplified collaboration and demonstrated a sustained commitment to the success of ORCA operator member communities. Partnered with them to design/implement unique, impactful programs that directly benefit residents.

COMMITMENT TO QUALITY OF LIFE

Made exceptional efforts to support resident wellbeing or enhance retirement home operations in a way that improves quality of life.

REQUIREMENTS:

NOMINEE ELIGIBILITY REQUIREMENTS:

1. Nominee must be an ORCA Commercial Partner in good standing.

2. Nominations must be received before the published deadline.

NOMINATOR ELIGIBILITY REQUIREMENTS:

1. Nominations can be submitted by Operator Members only.

2. Commercial Partners can not self-nominate.

SUBMISSIONS:

To submit a nomination, please fill out the form here. The submission deadline is July 27, 2025.

The awards will be presented during the Banquet & Awards Night at ORCA CON on September 10, 2025. Finalists will be contacted before the event.

QUESTIONS:

If you have any related questions, please contact nominations@orcaretirement.com.

Why apply?

Submitting a nomination is an excellent way to recognize your commercial partner’s outstanding efforts!

Other Benefits:

  • Share information and learnings on your initiatives;

  • Increase awareness of your actions across the sector;

  • Position your commercial partner as a leader in the sector;

  • And more!