June 4, 2019 – June 13, 2019
Registration is now open! The ORCA Spring Road Show travels to Mississauga, London, Ottawa and Vaughan, proudly presenting the Ritz-Carlton Leadership Center’s Memorable Customer Service Enrichment Course. Led by a Ritz-Carlton Advisor, this course will teach you how to create a culture for staff to elevate the customer experience. In addition, the road show addresses the latest information from regulatory authorities, best operational practices, trends, and topics of interest to retirement community operators.
Click here to view the event program.
If you are an ORCA Member, registration is now open on the members’ website under the upcoming events calendar page. If you are not an ORCA Member but would like to attend, please contact firstname.lastname@example.org.
To learn more about our events or to explore sponsorship opportunities, please contact Ania Sawala, Event & Sponsorship Specialist, at email@example.com or 905-403-0500 ext. 235.